Mega Saver Warranty / Exchange Policy
• Exchange warranty on used/ refurbished phones: 14 days
• Exchange warranty on new flashed phones: 30 days
• When warranty is expired, you will be eligible to get 50% discount on repair services for up to 1 month.
• Refund on used/ refurbished/ new flashed phones: 7 days
• Refund on Broadband: 3 days (must be with original package and accessories).
•30% restocking fee will be applied towards all returns.
Items with physical damage are not eligible for refund.
• Exchange warranty on brand new phone: 30 days or 30 minutes of (must be with original package and accessories) talking time
• Warranty on accessories: 14 days
• All accessories are not refundable. Exchange only.
• Activation, reactivation, flashing, transferring, ESN change fees, and payments are not refundable.
What is classified “out of warranty”?
Any physical damage. Products subjected to abnormal use or conditions, accident, mishandling, neglect unauthorized alternation, misuse; products which mechanical serial number or electronic serial number has been removed , damage from exposure to moister, humidity, excessive temperatures or extreme environmental conditions, battery leakage, blown fuse, theft or improper usage of any electrical source; products with damaged original accessories are not eligible for warranty exchange or refund.